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Privacy Policy

Privacy Policy for The Unstuck Code

Effective Date: October 15, 2025

This Privacy Policy describes how The Unstuck Code (“Company,” “we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website, purchase our products, enroll in our courses, or access our private community (collectively, the “Service”).

By using our Service, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect information to provide and improve our Service to you.

A. Information You Voluntarily Provide

This is Personal Information you provide directly to us when you:

  • Purchase a product (e.g., the E-Book or Workbook).
  • Enroll in the 12-week program or private coaching.
  • Sign up for a newsletter or free content.
  • Participate in the Private Student Community.
  • Contact us directly for support or individual calls.

This information may include:

  • Contact Data: Name, email address, mailing address, and phone number.
  • Payment Data: While we do not directly store credit card numbers, we collect details related to the transaction (such as last four digits of the card and expiration date). This data is securely processed by third-party payment processors like Stripe or PayPal (see Section 4).
  • Interaction/Community Data: Content you post in the private community, feedback, testimonials, and information shared during the 3 Personal Individual Calls.

B. Automatically Collected Information (Usage Data)

When you access the Service, our servers (and the platforms we use, like Kajabi) automatically record information about how you interact with the Service. This may include:

  • IP address, browser type, and operating system.
  • Pages visited, time spent on those pages, and click paths.
  • Referring website addresses.

C. Cookies and Tracking Technologies

We and our service providers use cookies and similar tracking technologies to track activity on our Service and hold certain information. Cookies are small data files placed on your device. We use them to:

  • Remember your preferences and registration status.
  • Track the effectiveness of our marketing campaigns.
  • Analyze site traffic and usage patterns.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • To Provide the Service: To process your transactions, deliver the E-Book and Workbook, grant access to the Weekly 90-Minute Zoom Community Workshop, and schedule your 3 Personal Individual Calls.
  • Communication: To respond to your customer service requests, send updates about the program, and provide the Direct Line of Communication support.
  • Improvement: To analyze how the Service is used and identify areas for improvement in our content and systems (e.g., determining which chapters are most effective).
  • Community Management: To facilitate interaction, moderate discussions, and provide coaching within the Private Student Community.
  • Marketing: To send you promotional materials about future courses or products, provided you have opted in to receive such communications.

3. Sharing and Disclosure of Your Information (Third-Party Disclosure)

We may disclose your Personal Information in the following situations:

  • Service Providers: We engage third-party companies to perform services on our behalf, such as hosting (e.g., Kajabi or similar online course platforms), payment processing (e.g., Stripe, PayPal), and email delivery. These providers only have access to the data necessary to perform their functions and are obligated not to disclose or use it for any other purpose.
  • Legal Requirements: We may disclose your information if required to do so by law or in the good faith belief that such action is necessary to comply with a legal obligation, protect our rights or property, or ensure the personal safety of users or the public.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your Personal Information may be transferred as a business asset.

Note on Community Data: Any information you post, share, or disclose in the Private Student Community becomes public within that community and is not considered private under this policy. Use discretion when sharing personal details.

4. Data Storage and Security

We are committed to protecting the security of your Personal Information.

  • Security: We use commercially acceptable means to protect your data, but remember that no method of transmission over the Internet or method of electronic storage is 100% secure.
  • Third-Party Platforms: Our programs and community are hosted on established third-party platforms (like Kajabi or a similar provider) which implement industry-standard security measures.

5. Your Data Protection Rights

Depending on your location, you may have the following rights regarding your Personal Information:

  • Access: The right to request copies of your Personal Information.
  • Correction: The right to request that we correct any information you believe is inaccurate or incomplete.
  • Erasure: The right to request that we erase your Personal Information, under certain conditions.
  • Opt-out of Marketing: You can always unsubscribe from our marketing emails via the link provided at the bottom of every email.

6. Children’s Privacy

Our Service is not directed to anyone under the age of 18 (“Children”). We do not knowingly collect personally identifiable information from anyone under 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Information, please contact us.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Effective Date” at the top of this Policy. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Company Name: The Unstuck Code

Email: zachdevaux@me.com

Website: http://www.theunstuckcode.com